Delivery & Returns

PAYMENT OPTIONS

  • PayPal Express Checkout: We accept PayPal and all major credit cards (Visa, Maestro, MasterCard, American Express) via PayPal.
  • Credit/Debit cards: All credit card payments are processed through WayForPay payment solution. WayForPay is a safe processing system, and one of the hottest payment processors available. WayForPay takes your security very seriously and is built to ensure payments are easily processed without a hitch.
  • Cash in store: When chosing Store Pickup delivery method, Cash in store payment option becomes available at the checkout. This way you basically reserve an item (without paying on the website) and making sure you’re the first one to get it. We’ll further contact you to clarify on a pickup date.

All prices on our website are being shown in the currency according to your location. There’s an option to switch between USD/EUR via the tool on the right. If paying in any different currency — the exchange rate will be set by the bank which issued your card.

SHIPPING & DELIVERY OPTIONS:

IMPORTANT: Our stock is currently being stored in the UK, where we had to temporarily relocate due to war in Ukraine. All the shipments are being carried out from here via Royal Mail without any delays.

Delivery time depends on the parcel’s final destination, but usually is:

UK — 1-2 business days
EU — 3-7 business days
US & Canada — 6-9 business days

Other destinations — 9-21 business days

Shipping rates depend on the country of destination and are being automatically calculated in the cart.

Depending on the destination country, additional custom service fees may be applied upon delivery and are to be paid by the buyer. If you have any questions about possible customs fees or don’t know how customs regulations work in your country, please, contact us via email: info@stunner.store.

We’ll gladly look up all the necessary info for you and share our previous experience of shipping to your country.

  • НоваПошта — для зручності наших покупців з України доступна безкоштовна доставка НовоюПоштою. Просто вкажіть місто та номер відділення в коментарях (Order Notes) до вашого замовлення. Терміни доставки:

    Україна 1-2 робочих дні

    Вартість: безкоштовно

TRACKING

All orders are traceable after dispatch. Tracking numbers will become available under My Account > Orders right after you receive the Shipping Confirmation email.

  • Standard International Airmail parcels can be tracked here.

Please allow 24 hours for your Royal Mail tracking numbers to update. To track your order outside of the UK, please input your tracking number at the website of your national postal service. Please note that information will only be available once your order has cleared customs.

RETURN POLICY

We offer 14 days return policy.

A full refund for the item may only be issued if the item was not described accurately in the product description. If your shirt doesn’t fit when it arrives, we are happy to exchange the item within 14 days after you have received the parcel. All return fees are at the cost of the buyer.

As soon as we receive the item, you will receive an email and we will process the refund for the item to the bank account with which the payment is made from.

Please contact us before returning an item. Refunds will be issued once the item has been received by us in the exact condition it was sent originally. All items must be sent back via trackable delivery service.